How can we help?

On the sign-in screen, choose to reset your password. We’ll email a reset code to the address on your account. If it doesn’t arrive within a few minutes, check your spam folder, then email us.

Yes. Your deals and deal photos are saved to your account, not just your device. Sign in with the same account on your new phone and they’ll be restored.

In the app, open Settings and choose to delete your account. Your data is deleted immediately. If you can’t sign in, email support@yieldrise.co.za from the address on your account and we’ll delete it within 7 days. Our account deletion page lists what is deleted and the few records kept afterwards. Deleting your account does not cancel an App Store subscription; cancel that separately (see below).

Subscriptions are managed by Apple, so we can’t cancel them for you. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Yieldrise. Cancel at least 24 hours before the end of your billing period to avoid being charged for the next one.

Refunds are handled by Apple under its own policies — we don’t process them. Request one at reportaproblem.apple.com.

See the pricing page for a side-by-side comparison of Free, Pro and Premium.

In the app, go to Settings → Legal & Privacy → Share usage analytics and switch it off. No usage events or session replays are collected from that device afterwards.

Yes. Email support@yieldrise.co.za to ask what personal information we hold about you, get a copy of it, or have it corrected. Our Privacy Policy explains what we collect and where it’s stored.

No. Yieldrise is an analysis tool, and its figures and AI analysis are estimates based on what you enter. Speak to a licensed adviser before you commit to a property transaction. Our Terms of Use explain this in full.